Welcome to superfast 4GEE
We put our 4GEE network up against 3G to compare speeds all over the UK. Put it to the test.
Our network has won the RootScore® Award – Combined for overall network performance in London (June 2013).
Independent company RootMetrics® also confirmed our download and upload speeds are the fastest around.*
We’ve also just won the overall network performance award in Leicester and Leeds.
This follows the success we’ve had in Cardiff, Hull, Liverpool, Manchester and Sheffield earlier in the year and it is a direct result of our continuous investment in the network.
Samsung Galaxy S4
Faster on 4GEE
Get the most from your 4G phone with EE
Phones built for speed
Phones ready to fly with 4GEE - including some free on a monthly contract
iPhone 5 on 4GEE
Get the speed the iPhone 5 deserves
Your iPhone 5 on our 4G network.
It's not just phones...
Mobile Broadband on 4GEE
Aberdeen, Aldershot, Ashford, Basildon, Basingstoke, Bath, Bournemouth, Bracknell, Brighton, Camberley , Cambridge, Colchester, Crawley, Farnborough, Farnham, Fleet, Guildford, Hitchin, Horsham, Ipswich, Leatherhead, Letchworth, Maidstone, Middlesbrough, Milton Keynes, Northampton, Norwich, Plymouth, Poole, Portsmouth, Redhill, Reigate, Sevenoaks, Stevenage, Swansea, Tonbridge, Tunbridge Wells, Warrington, Welwyn Garden City, Woking and York.
A 500Mb plan might be fine for you if you email and browse the internet most days and want to speed up your experience with superfast 4GEE.
You might consider a 1Gb plan to if you keep up to date with your social networks and emails every day and sometimes watch video clips or stream music.
3Gb could be your thing if your phone is a key part of your everyday life. You browse, check the news, watch videos, download apps, listen to music and post photos.
Think about a 5Gb plan if you have an app for everything, like streaming music and watching TV. You also like to use your phone as a modem to connect your other WiFi devices every now and then.
An 8Gb plan could work if you want to do loads: TV, play online games, download apps, as well as loads of browsing. You sometimes use your phone as a modem to connect your other WiFi devices.
The 20Gb is if you do it all: watch films, TV, play online games, download apps, as well as loads of browsing. You regularly use your phone as a modem to connect your other WiFi devices.
Will EE's 4G network work indoors?
Yes, our 4G network works both indoors and outdoors. Like all existing mobile networks, 4G works best outdoors as indoor coverage can be affected by a number of things: like how close you are to the transmitter; what the building you’re in is made of; and whether it is surrounded by trees or hills, for example.
As an EE customer you also get to enjoy the UK’s biggest 3G network and we’re spending £1.5 billion to make our network the very best in the UK.
Will my data use increase on 4G?
Doing something on 4GEE won’t use any more data than doing it on 3G, it's just quicker.
Since we launched 4G, we’ve seen a huge shift in the way people are using mobile. Video already accounts for 24% of all traffic on our 4G network – that’s significantly more than on 3G.
Maps, mobile commerce, sat-nav tools and cloud services are all seeing a similar rise.
Mobile users in the UK have a huge appetite for data-rich applications, and this will only grow as people become more familiar with and reliant upon next generation technologies and services.
Can I buy an unlimited data plan on EE?
We know that unlimited plans are popular but we’ve found the majority of people don’t need unlimited data. In fact, 99% of our customers use less than 5Gb every month. Our new 4GEE price plans have a range of data allowances (from 500Mb to 8Gb per month) so we’re confident this will be enough for most people.
To reassure anyone who is worried about running up a large bill we’ve built new controls into our data plans.
Firstly, it’s easy to check how much data you’ve used at any time with the My EE app. But we’ll also send you a text when you’re nearing your limit and again when it runs out. If you want you can then buy a data add-on to see you through to the end of the month so you’re always in control of what your spending. If you’re regularly running out you will also be able to increase your monthly data allowance.
Why is 4GEE more expensive than 3G?
4GEE is five time faster than 3G and by 2014 we are investing £1.5 billion upgrading our network and bringing this technology to the UK.
Quite simply, some of this cost has to be reflected in our price plans but we think a 4G service is of such benefit to the UK that it’s well worth the investment.
Minimum term applies. Compatible device required. Just how fast your 4G will be depends on a couple of things: where you are and how many other people are using 4G too. "5x faster" is based on 1.5 Mbps UK average speed for 3G (source: most recent Ofcom speed survey) and 8-12 Mbps average speed for 4GEE (source: EE data). Have a quick look at ee.co.uk for more info. Limited coverage. Terms and conditions
*London RootScore® Report: June, 2013 of 83,211 RootMetrics combined mobile experience tests. Performance rankings rely on scores calculated from random samples. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit www.rootmetrics.co.uk for more details.