Our Responsibility Report 2012

We’ve published our first Responsibility Report which outlines our commitment to improve the nation’s digital skills. In the report we state three ambitious goals in the areas of developing the workforce of the future, reducing our environmental impact and improving digital skills.  

Building a responsible business

We're committed to being the UK’s most trusted communications company, sharing the power of connectivity with everyone in the UK. Here we share how we’re building trust and bringing our connectivity ambition to life. We also have a robust approach for how we deliver our goal and measure our performance.

Addressing the most important issues

Our vision is to deliver the best network and the best service so our customers trust us with their digital lives. Building trust is therefore unsurprisingly at the core of our responsibility plan. We’re focusing on the issues that matter most to our customers, people and business.

Sharing connectivity with everyone in the UK

There are over ten million people in the UK who aren't using the internet. We're doing all we can to help everyone get online – and make the most of being connected.