Three great brands

Three great brands
under one EE roof

Welcome to EE, Orange and T-Mobile

As well as 4GEE, EE operates the UK’s biggest 3G network and runs Orange and T-Mobile, too.
So that’s EE, Orange and T-Mobile: three great brands in one company, offering you a wide choice of great plans and phones, expert advice and affordable prices. For your personal or business life.

Whether you’re already with Orange, T-Mobile or EE, or thinking about joining us, here are answers to some of the most frequently asked questions: “Which network am I on? How do I get 4GEE? Where do I get help? Why does my device say EE?”
Once you’re in the know, you’ll be all set to make the most of the exciting world of EE.

I've got EE on my screen. What does it mean?

You’re seeing EE on your screen because as an Orange or T-Mobile customer you now use EE’s 3G network. To get superfast 4GEE, you’ll need a 4G-enabled phone and to move on to a new plan with EE.

If you’ve got an Orange or T-Mobile plan, you’re still an Orange or T-Mobile customer. Your plan stays the same as well as everything else you know and love about Orange or T-Mobile. You use the EE 3G network, which is the biggest in the UK, but you won’t be able to use 4G. You’ll need to move to EE and sign up to a 4GEE plan and get a 4G-ready handset to use 4G.

More stores,
more expert advice

Orange and T-Mobile shops have now been replaced by EE shops, and every one is set up to help customers with EE, Orange and T-Mobile queries. With 700 stores across the UK, there are now more places than ever to get help.

Find your nearest store

Can I still join or upgrade from Orange or T-Mobile?

Yes! Orange and T-Mobile are unchanged: if you’re an existing customer you can still upgrade, and if you’re a new customer you’re welcome to sign up with either brand. Just remember that EE is the only brand to offer superfast 4GEE and Fibre Broadband.

Find out how to move to EE